1. Introduction
Heliopolis Press is a company engaged in publishing and printing. Our website is designed to showcase and sell e-books and printed materials. We value your privacy and are committed to protecting the personal information you provide while using our services.
2. Scope
This Privacy Policy applies to all users who browse and purchase products on our website, as well as the data processing activities related to users’ browsing and purchasing behavior.
3. Types of Data Collected
We collect the following types of personal data:
- Name, email, and shipping address: for processing orders and delivering goods.
- Location information: to provide customized services and logistic support.
- Payment information: for processing payment transactions.
4. Data Collection and Use
We collect user data through the following methods:
- Order information: when you shop on our website.
- Registration forms: when you create an account.
- Cookies: when you browse our website.
The primary purpose of collecting this data is to improve our services, ensure the smooth completion of transactions, and provide you with a personalized shopping experience.
5. Data Sharing and Disclosure
We may share your personal data with third parties in the following situations:
- Print-on-demand services: for printing your products.
- Logistics partners: for the delivery of goods.
- Digital delivery service: for the delivery of downloadable goods.
- Payment processing services: to complete payment transactions.
- If applicable, data may be transferred outside the European Union. We will ensure that such transfers comply with GDPR requirements and take appropriate protective measures.
6. User Rights
Under the GDPR, you have the following rights:
- Right of access: You have the right to access personal data we hold about you.
- Right to rectification: You can request the correction of inaccurate personal data.
- Right to erasure: Under certain conditions, you can request the deletion of your personal data.
- Right to data portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transfer those data to another data controller without hindrance.
If you wish to exercise any of these rights, please contact us using the contact details provided below.
7. Data Security
We implement various security measures, including encryption and access control, to protect your personal data from unauthorized access, disclosure, or loss.
8. Data Retention
We will retain your personal data as long as required by law and as needed for our service purposes. Once no longer needed, we will securely delete the data. The monthly database cleanup will be conducted on the 1st of each month.
9. Third-Party Website Embedded Contents and Links
Our website may contain embedded contents and links of third-party websites. Please be aware that these websites’ privacy policies are not related to us, and we recommend you read their privacy policies.
10. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on our website and, where applicable, notified to you by email.
11. Contact Information
If you have any question about this Privacy Policy or wish to exercise your rights, please contact us through the following means: contact@heliopolis.press